我们将尽快更新常见问题

72 Comments

  • livio carusi
    Posted October 12, 2019 2:55 pm 0Likes

    i have the code from my cluster 31da7980 now i need to enter the code to synchronizatoin

    • shanshanli
      Posted November 4, 2019 1:54 pm 0Likes

      sent it to you from Email.

  • daisuke imamura
    Posted October 17, 2019 10:46 pm 0Likes

    please send me a INSTRUCTION MANUAL Of j pro. thank you

    • shanshanli
      Posted November 4, 2019 1:57 pm 0Likes

      Send it to you from email

  • Hunter
    Posted October 24, 2019 9:08 am 0Likes

    Does the Hey Pro Dash work for 2011 Jeep Wrangler JK 3.8L.

    • shanshanli
      Posted November 4, 2019 1:53 pm 0Likes

      3.8 has a little different with other model,, we have some 3.8 customers. now all work well.

  • Gary
    Posted November 4, 2019 4:19 am 0Likes

    Will the j pro screen work on right hand drive vehicles? Also do you ship to scotland, thank you

    • shanshanli
      Posted November 4, 2019 1:52 pm 0Likes

      Yes, it can work all Jk 2011-2018, you can set it to right hand drive model, and we can ship it all over the world.

  • Kenn
    Posted November 4, 2019 7:23 pm 0Likes

    once installed on my 2015 JK, and for whatever reason I needed to go back to the factory dash after a few months, Would I be able to sync the settings (i.e. MILEAGE) back to the original cluster?

  • Cornelius
    Posted November 5, 2019 7:57 am 0Likes

    Does it work with the Wrangler 2.8 Diesel – European Model ?
    (JK 2015 2-door – Germany)

    • shanshanli
      Posted November 5, 2019 1:26 pm 0Likes

      Yes,,it can fit, it can fit all JK2011-2018. gas and diesel.

  • Gamal
    Posted November 6, 2019 7:57 pm 0Likes

    Where can I find the file for update

    • shanshanli
      Posted November 7, 2019 10:25 am 0Likes

      if we add new function needs update, we will post it.

  • Jonathan Clark
    Posted November 7, 2019 1:42 am 0Likes

    Can it work with a 2008 jeep wrangler x Unlimited 3.8l?

    • shanshanli
      Posted November 7, 2019 10:25 am 0Likes

      sorry, now it’s for JK 2011-2018

      • Jonathan Clark
        Posted November 7, 2019 10:41 am 0Likes

        Ok thanks. Why does it only work on 2011 and up and not on older year JEEP wrangler

        • shanshanli
          Posted November 7, 2019 10:52 am 0Likes

          Because the harness and the ECU have some difference. so some functions can’t work. sorry

  • Gamal
    Posted November 7, 2019 7:12 pm 0Likes

    where can i find this file PLATFORM_CARD.mxnmcu for upgrade

  • Gollisti
    Posted November 17, 2019 5:17 pm 0Likes

    Hi, can we change langUages or it’s only in english ?

    • shanshanli
      Posted November 18, 2019 11:18 am 0Likes

      Sorry, now we only have English version.

  • Robert Respess
    Posted November 20, 2019 5:31 am 0Likes

    Just got the unit installed and everything but the Compass and the oil pressure is working. What is causing this?

    • shanshanli
      Posted November 21, 2019 10:05 am 0Likes

      can you send a picture or video to our account or Email? tyliu@gmail.com

  • Nicholas Rogers
    Posted November 21, 2019 11:42 pm 0Likes

    Hello! Been reading and watching videos on this product .. Looks awesome .. I have a 2017 JK unlimited sport .. Send me one for X-Mas >LOL

    • shanshanli
      Posted November 22, 2019 12:08 pm 0Likes

      J Pro fits your JK. it can fit all jk2011-2018

  • Jerry m
    Posted November 30, 2019 10:26 am 0Likes

    Im thinking oF purchasing tHe digital dasH for My 2016 jeep wrangler sport is not equipped with the evic. Will it displaY the digital speed in the middle oF speedometer?

    • shanshanli
      Posted November 30, 2019 8:06 pm 0Likes

      yes, it will

  • Josh
    Posted April 28, 2020 6:27 am 0Likes

    Hi can you adjust the spedometer through the dash for the JK jeep and various tyre sizes 31’s up to 40’s
    Ill be running between 35’s and up to 40’s

    • shanshanli
      Posted June 15, 2020 2:27 pm 0Likes

      You can set the speed ratio by computer and our J Pro can show the correct speed

  • Russell Coleman
    Posted June 7, 2020 8:19 pm 0Likes

    Is there going to be a 2020 edition of the jeep wrangler digital dash?

    • shanshanli
      Posted June 15, 2020 2:21 pm 0Likes

      yes, we are working on JL now

  • Camilo
    Posted June 15, 2020 6:25 pm 0Likes

    Hello. I have a 2008 Wrangler, Do you plan to develop a unit for 2007 – 2010 Wrangler?

    • carobotor
      Posted August 5, 2020 9:11 pm 0Likes

      Yes, we will

  • Scott
    Posted June 21, 2020 8:35 pm 0Likes

    ARe you ever going to make a cluster for the 2010 jk?
    Thanks

    • carobotor
      Posted August 18, 2020 12:02 pm 0Likes

      Yes, will release it sooner.

  • Troy Katerenchuk
    Posted July 30, 2020 9:59 am 0Likes

    are you thinking of expanding into different models and vehicles.i know a lot of us with older vehicles would love a new dash for our vehicles

    • carobotor
      Posted August 5, 2020 9:12 pm 0Likes

      Yes, we will

    • carobotor
      Posted August 18, 2020 11:59 am 0Likes

      Thanks, we will keep programming one by one

    • carobotor
      Posted August 18, 2020 12:01 pm 0Likes

      Can I ask your car model?

  • Wero Santiago
    Posted August 5, 2020 8:37 pm 0Likes

    How long usually take to ship j pro after purchase,
    to USA ?

  • Wero Santiago
    Posted August 5, 2020 8:38 pm 0Likes

    How long does it take to usually ship my j pro to USA

    • carobotor
      Posted August 5, 2020 9:06 pm 0Likes

      Around 4-6 days to USA

    • carobotor
      Posted August 18, 2020 11:59 am 0Likes

      Around 5-7 days

  • dalto shop
    Posted August 6, 2020 10:42 am 0Likes

    wE INSTALL THE DASH IN A JEEP JK 2014 BUT THYE NEW DASH SHOWN DIFERENTS MILES THAT THE ORIGINAL SPEEDOMETER, HOW WE CAN PAIR THE NEW DASH WITH THE REAL MILES OF THE JEEP. tHANKS

    • carobotor
      Posted August 18, 2020 11:59 am 0Likes

      yes, email us.

  • Cesar
    Posted August 8, 2020 12:34 pm 0Likes

    Acept Pay Pal credit?

    • carobotor
      Posted August 18, 2020 11:58 am 0Likes

      Yes

  • Jake
    Posted August 13, 2020 11:07 pm 0Likes

    once installed on my 2015 JK, and for whatever reason I needed to go back to the factory dash after a few months, Would I be able to sync the settings (i.e. MILEAGE) back to the original cluster?
    Reply

    • carobotor
      Posted August 18, 2020 11:58 am 0Likes

      Sorry, it can’t sync the miles, only can sync at the first time.

  • Josefa
    Posted August 22, 2020 3:10 am 0Likes

    ARe you ever going to make a cluster for the 2008 sarah jk? When will it be release and how much🙏🏻 Cost 🤔 i one 2008 jk JEEP WRANGLER

    • carobotor
      Posted November 12, 2020 5:30 pm 0Likes

      we will release it next week

  • Josefa
    Posted August 22, 2020 3:11 am 0Likes

    J pro for the 2008 sarah jk? When will it be release and how much🙏🏻 Cost 🤔 i one 2008 jk JEEP WRANGLER

    • carobotor
      Posted October 29, 2020 12:59 pm 0Likes

      OUr 07-10 Jk will release within 2 weeks

  • gerasimos Giakoumatos
    Posted September 19, 2020 1:00 pm 0Likes

    Hi guys!!!
    Had my dash for about a year and loving it~~!!!! 5 stars. My battery died for about 2 weeks and i just got around to JUMPING it but my caroboto dash is blank. meaning no activity but its lit up? is there a trouble shooting i can do?

    THANKS in advance mike 9083705734 or mikegsd@gmail.com
    07059 nj

    • carobotor
      Posted November 12, 2020 5:29 pm 0Likes

      Hi, you can start the engine for a few mins, then the J Pro will work again

  • Bedz
    Posted October 1, 2020 9:02 pm 0Likes

    Hi I have j pro but I have two PROBLEMs first the german language and the update did not fix the problem second the tpms lamp always on even if I don’t HAVE any problems
    Thanks

    • carobotor
      Posted October 29, 2020 12:59 pm 0Likes

      Send email to:tyliu268@gmail.com, we will update it for you

    • carobotor
      Posted November 12, 2020 5:28 pm 0Likes

      Will contact with you by email

  • Patrick T Moore
    Posted October 11, 2020 7:30 pm 0Likes

    Are you still making an instrument cluster for Jeep Jk 2007?

    • carobotor
      Posted October 29, 2020 12:57 pm 0Likes

      we will release it within 2 weeks

    • carobotor
      Posted October 29, 2020 1:25 pm 0Likes

      Yes, will release it within 2 weeks

    • carobotor
      Posted November 12, 2020 5:28 pm 0Likes

      will release it this month

  • Tom
    Posted October 27, 2020 10:12 am 0Likes

    Can I call on phone for activation code at what number

    • carobotor
      Posted October 29, 2020 12:56 pm 0Likes

      The code will write on the instruction

    • carobotor
      Posted November 12, 2020 5:27 pm 0Likes

      we will send the active code together with the package

  • Jean-Marc Saugy
    Posted October 30, 2020 6:32 am 0Likes

    HI,
    oN MY JEEP JK 3.6L 2012, THE CAROBOTOR CHANGE THE LANGUAGE OF THE RADIO TO GERMAN AND IT’S IMPOSSIBLE TO CHANGE IT BACK. THE TIME MAKE SOME FUNY THINGS TOO.

    • carobotor
      Posted November 12, 2020 5:26 pm 0Likes

      HI, I will send the update email to you

    • carobotor
      Posted November 17, 2020 8:39 pm 0Likes

      Will send email to update this issue!

    • carobotor
      Posted November 17, 2020 8:40 pm 0Likes

      Will send email to you!

  • Erik
    Posted November 13, 2020 5:34 am 0Likes

    Hi. is it possible to change the device name?

    • carobotor
      Posted November 17, 2020 8:37 pm 0Likes

      You mean the nickname?

  • Paul
    Posted November 21, 2020 2:57 pm 0Likes

    2018 JKU – my tpms Light turns on/off while driving even when the pressure reads equal on all tires. Also, have some german language on radio.

    • carobotor
      Posted November 24, 2020 1:00 pm 0Likes

      Hi, will send email to you for update

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